FREQUENTLY ASKED QUESTIONS

FAQ Categories

Most Popular Queries

I am unable to place my order?

We apologize for the inconvenience. Here are some solutions to help you out.

How can I Reschedule My Delivery/Pick-Up?

No problem. Just shoot us an email at info@pannasarees.com with the necessary details and we'll take care of the rest. So don't stress about that last-minute meeting or long traffic, we've got you covered.

Is my size available?

We can confirm the availability of sizes upon request.

Do you provide customization services?

While we don't offer customization, we're always happy to provide recommendations and assist you in any way we can. Let us know what you need, and we'll do our best to point you in the right direction!

Do you Offer Cash On Delivery (COD)?

Cash On Delivery (COD) is available for select Indian locations/Pin codes with a limit of up to 30,0000 INR.

What payment methods do you accept?

We accept cash, cards, and popular digital payment options such as Gpay, Paytm, and UPI for your convenience.

How Do I exchange or return my order?

Indian customers can make exchanges and returns within 48 hours of delivery, with free pick-up in India. Items must be in their original condition with all tags intact.

International customers can make exchanges and returns within 10 days of delivery, as long as the items are in their original condition with all tags intact.

How to Redeem Your Coupon Code?

Got a coupon code from us? Lucky you! Here's how to use it:

Add items to your cart and view your 'Shopping Cart' before checking out. Enter your coupon code in the designated field and click 'Apply Coupon.'

Remember, you can only use the code once with your registered email ID, and it's not valid on sale products. Check your email for your unique code and start saving today!

How can I track my order after it's shipped?

Once your order is shipped, you'll receive an email with the tracking details. Simply use the provided tracking number to easily track your package on the courier's website.

How can I connect with your customer service team?

We're here to assist you with any questions or concerns about your order. Contact our customer service team on

Call: 011-41557501, 011-28753897

Email: info@pannasarees.com